These Terms and Conditions govern your booking and participation in any Holt Green Training / Taxi Academy assessment, training, or licensing service. By making a booking you confirm that you have read, understood, and agree to be bound by these terms.
1. Course Purpose & Limitations
This course is provided by Holt Green Training / Taxi Academy solely to support candidates in preparing for taxi/private hire driver certification tests in England.
Completion of this course does not guarantee:
- Passing any theory, practical, or assessment test
- Meeting the licensing criteria of any local authority or council
- Approval, registration, or acceptance by any operator (including Uber or similar platforms)
All outcomes remain subject to the requirements and discretion of the relevant authorities and organisations.
2. Candidate Responsibility
By enrolling in this course, you acknowledge and agree that you are fully responsible for:
- Verifying the licensing requirements of the council you intend to apply to, including but not limited to:
- English language requirements
- Medical fitness standards
- Enhanced DBS/criminal record checks
- Right to work documentation
- Accurately declaring any criminal convictions, cautions, or motoring offences
- Ensuring that any licence or badge obtained will be valid and accepted in your intended area of work
Failure to meet or disclose required criteria may result in application refusal, for which Holt Green Training / Taxi Academy holds no liability.
3. Badge Acceptance & Operator Eligibility
It is the candidate's responsibility to confirm whether their taxi/private hire badge will be accepted by:
- Their chosen local authority
- Private hire operators
- Ride-hailing platforms (e.g., Uber or similar services)
Holt Green Training / Taxi Academy does not guarantee that:
- Any badge obtained will be accepted by Uber or any other operator
- Cross-border or out-of-area licensing will remain valid or permitted
4. External Decisions & No Liability
Holt Green Training / Taxi Academy shall not be held liable for any changes, decisions, or policies made by third parties, including but not limited to:
- Local councils or licensing authorities
- Government or regulatory bodies
- Private hire operators (including Uber)
This includes situations such as:
- Rejection of a licence or badge
- Changes in council regulations
- Suspension or banning of out-of-area badges
- Withdrawal of services by operators from a specific location
Such circumstances are beyond our control and do not qualify for refunds or compensation.
5. No Employment or Professional Relationship
Enrolment in this course does not:
- Guarantee employment or job placement
- Create any employer-employee, partnership, or agency relationship
Holt Green Training / Taxi Academy acts solely as a training provider.
6. Informational Nature of Course
All course materials, guidance, and support are provided for educational and informational purposes only.
They do not constitute:
- Legal advice
- Regulatory advice
- Immigration or licensing consultation
Candidates are advised to seek independent professional advice where necessary.
7. Payment Terms
- All course fees must be paid in full by the specified due date
- Holt Green Training / Taxi Academy reserves the right to:
- Refuse or cancel enrolment if payment is incomplete
- Withhold access to course materials or assessments until full payment is received
In cases of cancellation due to non-payment, no refund will be issued for any partial payments made.
8. Refund Policy (Binding — Non-Refundable)
All course fees are non-refundable once the learner has committed to the programme and any of the following has occurred:
- Registration has been completed
- Course access has been granted
- Study materials have been issued
- Administrative work has begun
- Any third-party service has been initiated (e.g. DBS, medical, test booking)
By enrolling, the learner agrees that:
- A change of mind, personal circumstances, or failure to proceed does not entitle them to a refund
- Failure to meet council, licensing, or operator requirements does not entitle them to a refund
- Outcomes controlled by third parties remain outside the provider's responsibility
Where a purchase is made online, by phone, or at a distance:
- The learner may have a statutory 14-day cancellation right
- However, by requesting immediate access or programme commencement, the learner expressly agrees to waive this right once the service has begun or been fully delivered
- The provider reserves the right to deduct reasonable costs already incurred, including administration, materials, and third-party fees
Questions?
Contact our team on 0800 007 3020 or email info@taxiacademy.co.uk.
Last Updated: 29 April 2026. Holt Green Training / Taxi Academy.
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